Frequently Asked Questions
Everything you need to know about our artisanal coffee and premium tea blends.
How do you ensure the freshness of your coffee beans?
To guarantee peak flavor, we roast our beans in small batches and ship them within 48 hours of roasting. Each bag features a one-way degassing valve to keep oxygen out while letting natural gases escape.
Where does Everyday People source its tea and coffee?
We prioritize ethical sourcing and direct trade relationships. Our coffee originates from high-altitude farms in Ethiopia, Colombia, and Sumatra, while our loose-leaf teas are sourced from sustainable gardens in Asia and Africa.
What is your shipping policy and delivery timeline?
We offer flat-rate shipping nationwide. Orders are typically processed within 1-2 business days. Depending on your location, you can expect your fresh brew to arrive within 3-5 business days.
Can I return coffee or tea if I don't like the taste?
As our products are perishable food items, we cannot accept returns on opened bags. However, if there is an issue with your order or quality concerns, please contact our support team within 14 days for a replacement or store credit.
Do you offer a subscription service for regular deliveries?
Yes! Our 'Daily Ritual' subscription allows you to save 15% on every order. You can choose your favorite blends and set delivery intervals for every 2, 4, or 6 weeks through your account settings.
Are your tea bags and packaging eco-friendly?
Sustainability is core to our mission. Our tea bags are made from plant-based, compostable materials (PLA), and our coffee bags are recyclable once the tin-tie is removed.